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Jul 7, 2025 · When the assistant returns a file link in the format sandbox:/mnt/data/filename.ext, this path refers to a temporary internal runtime environment. These sandboxed files are not externally accessible and cannot be downloaded directly.
Jul 7, 2025 · We are encountering a recurring issue where Microsoft 365 Copilot creates files that are saved to an unreachable URL: sandbox:/mnt/data. This behavior has been observed in multiple contexts: This issue prevents users from accessing the generated files, disrupting workflows and causing confusion.
Nov 10, 2023 · Replace fileid with the image_file.file_id or other ids you get and it should work. There’s no easy way to figure out the extension programmatically other than to go digging through the headers and to parse them. If anyone has better ways please do share them!
Jul 9, 2025 · When creating a document in Copilot, it provides me with a sandbox:/mnt/data/ link to download even after requesting it in Word format.
May 22, 2025 · Currently, accessing files directly from the Data files location with a fully qualified public URL is not straightforward, as it is more of a secure sandbox. The suggested approach is to download the file programmatically and then upload it to a public storage solution.
Below is an example that shows how you can download a file using its file ID with the Files API in an OpenAI Assistant environment:
Feb 2, 2024 · 'Assistant: The BPMN workflow for data ingestion in the Pascal Intelligence (PI) portal, including timers and error elements, has been created with the visual workflow diagram elements.
Apr 1, 2025 · How to convert or access this sandbox:/mnt/data/ style URL from 57f9f0.555win5win.com? Is there a way to fetch the file as a proper HTTP link or API output that 57f9f0.555win5win.com can handle in a flow?
Jun 25, 2025 · From the metadata you shared, the correct file ID appears to be: assistant-NtSHiQSXxo4Brm28MSuLd Please ensure the full and exact file ID is being used in your script. The file might be part of a sandbox environment, in which case direct file retrieval via files.content() may not be supported.
Aug 15, 2025 · By following these steps, you should be able to find a way to access and download your file from the sandbox URL. If you encounter further issues, don't hesitate to seek help from the community or support teams associated with the software you are using.
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